Implementation of Scrum Method in ERP-Based Employee Performance Evaluation System
Keywords:
Employee Performance Assessment, ERP, SCRUM, Black Box Testing, End User Computing Satisfaction (EUCS)Abstract
Human capital is a key factor in realizing an organization’s vision and mission. To ensure optimal performance, employee output must be evaluated consistently through a well-organized appraisal process. Although PT Kompas Media Nusantara has adopted such evaluations, they are still carried out using traditional methods, such as distributing physical documents. To address these inefficiencies, an ERP-based Employee Performance Evaluation System has been designed to streamline workflows, enhance accessibility, and support a more standardized and systematic assessment process. This system utilizes Key Performance Indicators (KPIs) aligned with individual job responsibilities to measure performance. The development process adopts the Scrum methodology, while system validation is carried out through Black Box Testing. The test results reveal that the system performs reliably, achieving a 100% accuracy rate in matching inputs and expected outputs. To assess user satisfaction, the End User Computing Satisfaction (EUCS) framework combined with a Likert scale was employed. The evaluation produced high satisfaction scores across various dimensions: content (89.12%), accuracy (87.02%), layout and design (88.07%), user-friendliness (89.12%), and timeliness (86.84%). These findings indicate strong user acceptance of the ERP-based system, reinforced by consistently positive user feedback regarding its effectiveness and ease of use
References
Aboabdo, S., Aldhoiena, A., & Al-Amrib, H. (2019). Implementing Enterprise Resource Planning ERP System in a Large Construction Company in KSA. Procedia Computer Science, 164, 463–470. https://doi.org/10.1016/J.PROCS.2019.12.207
Adhawiyah, Y., Kumaladewi, N., & Caturutami, M. (2017). Rancang Bangun Sistem Informasi Penilaian Kinerja Pegawai Menggunakan Metode Psycological Appraisal. Jurnal Sistem Informasi, 10(2), 119–126.
Adiasih, P., Elsye Hatane, S., & Christyanto, S. (2020). The Role of Enterprise Resource Planning (ERP) in Improving Organization’s Intellectual Capital. KnE Life Sciences. https://doi.org/10.18502/KLS.V5I3.6570
Adrianti, H., & Usman, H. (2018). Pengaruh Faktor End User Computing Satisfaction (EUCS) Terhadap Manfaat Nyata Pengguna Sistem Informasi Elektronik (E-Puskesmas) di Puskesmas Sawah Besar Jakarta. Indonesian of Health Information Management Journal (INOHIM), 6(2), 63–69. https://doi.org/10.47007/INOHIM.V6I2.21
Alsharari, N. (2022). The Implementation Of Enterprise Resource Planning (Erp) In The United Arab Emirates: A Case Of Musanada Corporation. International Journal of Technology, Innovation and Management (IJTIM), 2(1). https://doi.org/10.54489/IJTIM.V2I1.57
Bahrun, S., Alifah, S., & Mulyono, S. (2018). Rancang Bangun Sistem Informasi Survey Pemasaran dan Penjualan Berbasis Object Oriented Programming. TRANSISTOR Elektro Dan Informatika, 2(2), 81–88. https://doi.org/10.30659/EI.2.2.81-88
Cholifah, W. N., Yulianingsih, Y., & Sagita, S. M. (2018). Pengujian Black Box Testing pada Aplikasi Action & Strategy Berbasis Android dengan Teknologi Phonegap. STRING (Satuan Tulisan Riset Dan Inovasi Teknologi), 3(2), 206–210.
Febrianto, T., Soediantono, D., Staf, S., Tni, K., & Laut, A. (2022). Enterprise Resource Planning (ERP) and Implementation Suggestion to the Defense Industry: A Literature Review. Journal of Industrial Engineering & Management Research, 3(3), 2722–8878.
Gonçalves, L. (2018). Scrum. Controlling & Management Review 2018 62:4, 62(4), 40–42. https://doi.org/10.1007/S12176-018-0020-3
Hayat, F., Rehman, A. U., Arif, K. S., Wahab, K., & Abbas, M. (2019). The Influence of Agile Methodology (Scrum) on Software Project Management. Proceedings - 20th IEEE/ACIS International Conference on Software Engineering, Artificial Intelligence, Networking and Parallel/Distributed Computing, SNPD 2019, 145–149. https://doi.org/10.1109/SNPD.2019.8935813
Herdiansah, A., Borman, R. I., & Maylinda, S. (2021). Sistem Informasi Monitoring dan Reporting Quality Control Proses Laminating Berbasis Web Framework Laravel. Jurnal Tekno Kompak, 15(2), 13–24.
Hidayat, T., & Muttaqin, M. (2018). Pengujian Sistem Informasi Pendaftaran dan Pembayaran Wisuda Online menggunakan Black Box Testing dengan Metode Equivalence Partitioning dan Boundary Value Analysis. Jurnal Teknik Informatika UNIS JUTIS, 6(1), 2252–5351.
Kusumanto, I., Permata, E. G., harpito, H., Anwardii, A., & iglina, P. (2018). Penilaian Kinerja Karyawan Menggunakan Metode Key Performance Indicators (KPI) (Studi Kasus: CV. Bunda Bakery Pekanbaru). Seminar Nasional Teknologi Informasi Komunikasi Dan Industri, 0(0), 550–556.
Pranatawijaya, V. H., Widiatry, W., Priskila, R., & Putra, P. B. A. A. (2019). Penerapan Skala Likert dan Skala Dikotomi Pada Kuesioner Online. Jurnal Sains Dan Informatika, 5(2), 128–137. https://doi.org/10.34128/JSI.V5I2.185
Purnia, D. S., Rifai, A., & Rahmatullah, S. (2019). Penerapan Metode Waterfall dalam Perancangan Sistem Informasi Aplikasi Bantuan Sosial Berbasis Android. Prosiding Semnastek, 0(0).
Ramadhan, A., Lubis, M., Puspitasari, W., & Lubis, A. R. (2019). Development of Web Stock Opname Application with SAP Business One Using Scrum Method. 2019 International Conference of Computer Science and Information Technology, ICoSNIKOM 2019. https://doi.org/10.1109/ICOSNIKOM48755.2019.9111526
Santoso, B. G., Tobing, F. A. T., & Kusnadi, A. (2023). ERP Odoo Based Medical Reimbursement System Using Scrum Method: (Study Case: Group of Retail and Publishing Kompas Gramedia). Proceedings of JCSSE 2023 - 20th International Joint Conference on Computer Science and Software Engineering, 327–332. https://doi.org/10.1109/JCSSE58229.2023.10201982
Setyoningrum, N. R. (6371). Analisis Tingkat Kepuasan Pengguna Sistem Informasi Kerja Praktek dan Skripsi (SKKP) Menggunakan Metode End User Computing Satisfaction (EUCS). Journal of Applied Informatics and Computing, 4(1), 17–21. https://doi.org/10.30871/JAIC.V4I1.1645
Somya, R., & Nathanael, T. M. E. (2019). Pengembangan Sistem Informasi Pelatihan Berbasis Web Menggunakan Teknologi Web Service dan Framework Laravel. Jurnal Techno Nusa Mandiri, 16(1), 51–58. https://doi.org/10.33480/TECHNO.V16I1.164
Suwandi, E., Imansyah, F. H., & Dasril, H. (2018). Analisis Tingkat Kepuasan Menggunakan Skala Likert pada Layanan Speedy yang Bermigrasi ke Indihome. Journal of Electrical Engineering, Energy, and Information Technology, 7(1), 77–85.
Zami, A. A. Z., & Anugrah, I. G. (2022). Pengembangan Sistem Informasi Penilaian KPI (Key Performance Indicator) Berbasis Website di PT Barata Indonesia (Persero). Jurnal Nasional Komputasi Dan Teknologi Informasi (JNKTI), 5(3), 539–548. https://doi.org/10.32672/JNKTI.V5I3.4451
Downloads
Published
Issue
Section
License
Copyright (c) 2025 Darren Denisson Chandra, Fenina Adline Twince Tobing, Adhi Kusnadi, Rena Nainggolan, Cian Ramadhona Hassolthine
This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License.
