Counseling Guidance Chatbot Application using the AIML Method

Abstract

Counseling guidance is an important part of education, especially for students with various problems. Students are individuals who are experiencing a period of change from adolescence to adulthood, so it is not uncommon for them to experience various difficulties and different pressures. Therefore, the role of counseling guidance is very important to help students solve their problems. There are various problems that students often experience, ranging from academic problems such as learning difficulties, to personal problems such as depression, anxiety, to interpersonal problems with their friends. All of these problems can have a negative impact on student welfare and also their learning outcomes. However, there are many problems faced by students when they want to do counseling, namely not wanting to directly express the problems they are facing to the counselor. This is because the student is embarrassed to express his problem. One way to make changes in higher education development is through counseling guidance. For this reason, a counseling guidance chatbot application was designed in this research. This application is designed to be website-based and uses the Artificial Intelligence Markup Language (AIML) method.