Pengembangan dan Evaluasi Prototipe Sistem Informasi Layanan Administrasi Mahasiswa Berbasis Google Sites pada Program Studi Akuntansi

Abstract

Student administrative services at the Accounting Study Program, Faculty of Economics and Business, Universitas Muslim Nusantara Al-Washliyah Medan were still delivered manually. This study develops and evaluates a prototype of a digital administrative service information system built on Google Sites and integrated with Google Forms, Google Sheets, and Google Drive. The prototype method was applied with a descriptive qualitative approach complemented by limited quantitative measurement. Evaluation combined expert validation by two validators, the System Usability Scale (SUS) completed by 27 purposively selected respondents, and a pre-test post-test comparison of service time covering four paired cases. The prototype was rated highly valid (99.2%) and practical, with a mean SUS score of 76.02 (SD 12.54) in the acceptable category and a Cronbach’s Alpha of 0.777. Mean service time fell from 22.00 to 4.25 hours, an indication of 80.7% time efficiency that should be read as exploratory given the very small, paired sample (n = 4). Based on an internal self-assessment referring to the national technology readiness guideline, the prototype corresponds to Technology Readiness Level 4, namely component and prototype validation in a simulated environment. The learnability dimension (49.50) remains the main weakness.