Workload, Compensation, Career Development, and Leadership Effects on Employee Performance at BPJS Employment

Abstract

This research examines workload, compensation, career development, and leadership style influences on employee performance at BPJS Employment Medan Kota. Employing quantitative descriptive methodology, data were collected from 51 employees using census sampling. Multiple linear regression analysis reveals workload exerts negative insignificant effects, while compensation, career development, and leadership style demonstrate positive significant impacts on performance. Simultaneous testing confirms these four variables collectively affect employee performance significantly. The adjusted R-squared value of 0.674 indicates a 67.4% performance variance explanation by the studied variables, with the remaining 32.6% attributed to unexamined factors. Findings emphasize equitable compensation systems, career advancement opportunities, and effective leadership practices as critical performance enhancement strategies within social security organizations.