How Teamwork, Competency and Work Environment on Employee Performance at BPJS Ketenagakerjaan in Medan, Indonesia

Abstract

This research seeks to examine and evaluate how teamwork, competency, and work environment influence the performance of employees at BPJS Employment Medan Kota. The study employs a quantitative descriptive methodology with a sample comprising 33 employees. The t-test hypothesis results demonstrate that teamwork exhibits a positive and significant impact on employee performance, competency shows a positive and significant influence on employee performance, and the work environment demonstrates a significantly positive effect on employee performance. The F-test hypothesis results indicate that teamwork, competency, and work environment collectively exert a significant influence on employee performance. The coefficient of determination analysis reveals an Adjusted R-Square value of 0.845 or 84.5%, indicating that workload, compensation, job career, and leadership style account for this percentage of variance in employee performance, while 15.5% represents the contribution of other variables not examined in this research.